Refund Policy

30-day money-back guarantee

If you or your dog aren't happy with your Wattabark for any reason, email us within 30 days of delivery and we'll refund your full purchase price. No return shipping required, no forms, no fine print.

How to request a refund

Email us with your order number and a brief note about what went wrong (it helps us improve). Refunds are issued to your original payment method within 5–10 business days.

Damaged or defective items

Items that arrive damaged or defective are replaced or refunded immediately — just send us a photo.